Client Success Coordinator

Job Summary

A company is looking for an Enterprise Client Success Coordinator.

Key Responsibilities:

• Coordinate and deliver product training sessions for clients
• Support implementation logistics and resource delivery for new enterprise accounts
• Respond to routine account and user inquiries, triaging support tickets for escalation when needed

Qualifications:

• 2+ years of experience in client success, support, training, or administrative roles within B2B or enterprise environments
• Demonstrated ability to learn quickly and adapt in a fast-paced, dynamic setting
• Proven ability to plan, structure, and deliver clear presentations and trainings to clients
• Ability to analyze client and user data, identify trends, and translate insights into actionable recommendations
• Familiarity with Google Workspace, Salesforce, and Figma preferred