Client Success Coordinator

Job Summary

Proactively managing a portfolio of client accounts, the full-time Client Success Coordinator will ensure a seamless onboarding process, optimize client programs in Salesforce, and analyze campaign performance to drive strategic discussions, all while working remotely.

Key responsibilities

• Build strong partnerships with clients through effective communication and performance reviews
• Set up and monitor client programs in Salesforce, troubleshooting issues as needed
• Analyze campaign performance and deliver actionable recommendations for improvement

Required qualifications

• Proficiency in Google Sheets or Excel for data management and reporting
• Experience with Salesforce or similar CRM systems
• Strong organizational skills to manage multiple client accounts effectively
• Eagerness to learn about B2B Demand Generation campaigns
• Detail-oriented with a focus on maintaining high-quality standards in deliverables