Client Success Director

Job Summary

A company is looking for a Client Success Director in the Greater Philadelphia, PA Area (Managed Care).

Key Responsibilities

• Develop a regional business development strategy to enhance client value and build new relationships
• Manage business relationships within the assigned territory, including existing and new accounts
• Collaborate with leadership to deliver a best-in-class customer experience and contribute to operational performance improvements

Required Qualifications

• 5 years of experience in consulting services to MCOs, Payers, and Health Systems
• Knowledge of government-funded healthcare products/programs (e.g., Medicare Advantage, Managed Medicaid)
• Expertise in the healthcare market and understanding of the sales process
• Proven success in business development, account management, and client relationships
• Ability to lead cross-organizational projects and work in a fast-paced environment