Client Success Director

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Mar 19, 2026

This job expires in: 5 days

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Management, Senior Level, Executive Level

Education Level: Bachelors, Masters

Job Summary

A company is looking for a Director - Client Success Manager.

Key Responsibilities

Manage day-to-day post-sale relationships with clients and partners, serving as the primary point of contact
Drive adoption and operational stability of FICO Score solutions while identifying risks to renewal and client experience
Analyze usage and revenue data to identify opportunities for expansion and collaborate on solution design

Required Qualifications

Bachelor's degree required; advanced degree preferred
Significant experience in managing post-sale client relationships in B2B software environments
Strong understanding of commercial agreements and revenue drivers
Ability to analyze transactional and revenue data effectively
Proven experience in a matrixed, cross-functional environment

COMPLETE JOB DESCRIPTION

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