Client Success Director

Job Summary

Owning a portfolio of key accounts, the full-time Client Success Director will manage client relationships, analyze campaign performance, and develop tailored strategies while working remotely in a fast-growing performance marketing environment.

Key responsibilities

• Manage client relationships by proactively communicating performance and optimizing campaigns
• Analyze campaign data to provide clear recommendations and insights during performance reviews
• Identify growth opportunities within existing accounts and collaborate with the Sales team to ensure successful onboarding of new clients

Required qualifications

• 7+ years of experience in performance marketing, either on the brand side or at an agency
• Direct ownership of $3M-$5M+ in digital marketing spend with accountability for business outcomes
• Strong understanding of key performance metrics such as CPA, ROAS, and CVR
• Experience in senior client-facing roles, building relationships with budget-controlling stakeholders
• Technical fluency across DSPs and project management tools, with a self-directed and resourceful approach