Client Success Executive

Job Summary

A company is looking for a Client Success Executive who will manage and grow key client relationships in a self-funded employer context.

Key Responsibilities

• Serve as the primary point of contact for self-funded RBP employer clients, ensuring client satisfaction and relationship growth
• Lead the renewal process, preparing data-driven presentations and strategies to retain clients
• Oversee the administration of health plan solutions, coordinating with internal teams to resolve client issues and enhance service delivery

Required Qualifications

• Bachelor's degree or equivalent experience is required
• 10 years of Client Success experience in employer-sponsored benefits
• 5 years of health plan experience, including self-funded accounts (TPA's)
• Advanced knowledge of Microsoft Office products (Excel, Power Point, Word)