Client Success Manager

Job Summary

A company is looking for a Bridge Client Success Manager.

Key Responsibilities

• Build and maintain strong client relationships through excellent service
• Serve as the primary point of contact for clients and ensure smooth communication
• Lead client onboarding and maintain accurate CRM and billing records

Required Qualifications

• Experience in client account management for ongoing service engagements
• Familiarity with CRM systems for B2B services
• Knowledge of contract management including renewals and upsells
• Experience in data analysis and reporting on service performance
• Experience managing post-sale relationships in a remote environment