Client Success Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Mar 29, 2024
This job expires in: 14 days

Job Summary

A company is looking for a Remote Client Success Manager.

Key Responsibilities:
  • Identify at-risk clients and implement retention strategies
  • Proactively address client needs, upsell additional services, and ensure total compliance
  • Maintain client satisfaction, communicate project scope, and act as the primary client contact

Required Qualifications:
  • High school degree or GED
  • 5+ years of client-facing experience in a similar role
  • Strong background in achieving job performance metrics
  • Prior responsibility to teach or demonstrate software and/or drive adoption
  • Proven track record of working quickly while maintaining work integrity

COMPLETE JOB DESCRIPTION

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