Client Success Manager

This job has been removed
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Sat, Jun 01, 2024
This job expires in: 9 days

Job Summary

A company is looking for a Client Success Manager in the SaaS/Healthcare IT/EHR industry.

Key Responsibilities:
  • Build and maintain strong client relationships, serving as the primary point of contact
  • Collaborate with internal teams to ensure positive client experiences and address concerns
  • Lead initiatives to improve processes and strategies for enhanced client retention

Qualifications:
  • Bachelor's degree in Business Administration, Management, or Accounting with a technology minor preferred
  • 4+ years of experience in software implementation and managing key client relationships for SaaS clients
  • Experience in healthcare vertical and knowledge of EMR, patient engagement, medical billing systems

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