Client Success Manager

Job Summary

A company is looking for a Client Success Manager to enhance client relationships and ensure a seamless customer experience.

Key Responsibilities

• Build and deepen relationships with key accounts while identifying growth opportunities
• Ensure a smooth onboarding process for new accounts and proactively address potential issues
• Collaborate with sales to drive growth within high potential accounts and resolve any barriers

Required Qualifications

• Bachelor's degree preferred
• 5+ years of experience in customer-facing roles such as client success, account management, or sales
• Experience in healthcare is a plus
• Proven track record of solving complex customer issues
• Familiarity with Salesforce and other relevant tools is highly desirable