Client Success Manager

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

• Build and deepen relationships with key accounts, identifying growth opportunities
• Ensure seamless customer experiences by educating and training new accounts and proactively addressing potential issues
• Collaborate with sales to develop strategies for growth within high potential accounts

Required Qualifications, Training, and Education

• Bachelor's degree preferred
• 5+ years of experience in customer-facing roles such as customer/client success, account management, or sales
• Experience in healthcare is a plus
• Proven track record of solving complex customer-facing problems
• Knowledge of Salesforce and other relevant tools is highly desirable