Client Success Manager

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

• Drive revenue through effective enrollment communications campaigns
• Manage long-term client relationships to ensure high retention and satisfaction
• Advocate for clients and promote the full suite of products to maximize member impact

Required Qualifications

• At least 2 years of experience in relationship-building and managing a client portfolio
• Subject matter expert on product functionalities and best practices
• Able to navigate complex client relationships and convey client needs internally
• Proficient in data storytelling to influence customer decisions
• Experience in a high-growth company and understanding of employee benefits and digital health