Client Success Manager

Job Summary

A company is looking for a Client Success Manager, Mid-Market.

Key Responsibilities

• Establish and manage customer relationships, serving as a healthcare consultant
• Manage upsells and renewals for mid-market clients while collaborating with brokers and consultants
• Deliver regular performance reports and develop strategic plans for client accounts

Required Qualifications

• 3-5 years of experience in employer benefits or insurance industries
• Proven experience with mid-sized employers in health care benefits consultation
• Strong project management and business acumen
• Ability to work under pressure and prioritize tasks effectively
• Resides in the Midwest region of the US