Client Success Manager

Job Summary

A company is looking for a Client Success Manager to enhance client relationships and ensure a seamless customer experience.

Key Responsibilities

• Build and deepen relationships with key accounts while identifying growth opportunities
• Facilitate a seamless onboarding experience for new clients and proactively address potential issues
• Collaborate with sales to develop strategies for growth within high potential accounts

Required Qualifications, Training, and Education

• Bachelor's degree preferred
• 5+ years of experience in customer-facing roles such as client success or account management
• Experience in the healthcare sector is a plus
• Proven track record of solving complex customer issues
• Familiarity with Salesforce and similar tools is highly desirable