Client Success Manager

Job Summary

A company is looking for a Client Success Manager (North America).

Key Responsibilities

• Serve as the primary contact for client inquiries on business, domain, product, and technical areas
• Review, validate, and triage technical escalations while driving account growth
• Organize and participate in working groups to improve client engagement and satisfaction

Required Qualifications

• Over 4 years of experience in OTC Derivatives or Regulatory Reporting
• Strong focus on client satisfaction and outcomes
• Proven ability to work in a fast-paced, mission-driven environment
• Experience in driving product adoption and account growth
• Team-oriented mindset with a collaborative approach