Client Success Manager

Job Summary

A company is looking for a Client Success Manager, responsible for nurturing client relationships and guiding internal teams to ensure project success.

Key Responsibilities

• Serve as the primary point of contact for client stakeholders and build trusted advisor relationships
• Provide coaching and support to project teams, ensuring resource availability for success
• Analyze project progress and oversee financial aspects, including timesheet submissions and invoicing

Required Qualifications

• Experience with CRM platforms, preferably Salesforce
• Exceptional time management skills to handle multiple client accounts
• High emotional intelligence to support and manage team dynamics
• Strong judgment skills for project oversight and team autonomy
• Proactive risk mitigation abilities to identify and address potential issues