Client Success Manager

Job Summary

A company is looking for a Client Success Manager - West.

Key Responsibilities

• Manage a portfolio of Enterprise Accounts and build relationships with global stakeholders
• Partner with clients to define and execute custom program strategies that integrate with their benefits
• Use data and insights to guide decision-making and drive client engagement and revenue metrics

Required Qualifications

• 8+ years of experience managing client relationships or selling to HR leaders in B2B tech
• Demonstrated success in managing a book of business strategically and autonomously
• Experience in developing and implementing account strategies to maximize customer value
• Proactive in addressing customer concerns and ensuring timely resolution
• Strong understanding of client business landscapes to support advocacy and drive referrals