Client Success Manager

Job Summary

A company is looking for a Client Success Manager - Mid-Market.

Key Responsibilities

• Manage mid-market client accounts and provide ongoing relationship support
• Establish and cultivate customer relationships, serving as a trusted business advisor
• Lead upsell opportunities and renewals, while delivering regular performance reports to clients

Required Qualifications

• 3-5 years of experience in employer benefits, benefits consulting, or insurance industries
• Proven track record in client relationship management within the healthcare benefits segment
• Strong project management skills and business acumen
• Ability to work under pressure and prioritize responsibilities
• Prior success in a fast-growing organization