Client Success Manager

Job Summary

A company is looking for a Client Success Manager II to manage client relationships and enhance client experiences.

Key Responsibilities

• Master the Pareo platform and client-specific business processes
• Collaborate with Client Engagement teams to develop tailored client plans and monitor success metrics
• Address client communications, resolve issues, and coordinate product training sessions

Required Qualifications

• Bachelor's degree in business administration, marketing, or equivalent experience
• 4 years of client success or related experience with sophisticated software solutions
• Experience in Payment Integrity within the SaaS model in the healthcare industry is preferred
• Proficiency in CRM systems, Microsoft Office Suite, and Jira
• Experience supervising and mentoring client service representatives