Client Success Manager

Job Summary

A company is looking for a Client Success Manager to support growth by managing a portfolio of existing accounts.

Key Responsibilities:

• Manage a portfolio of clients from onboarding to renewal, focusing on retention, engagement, and upselling
• Nurture relationships with key decision makers and conduct strategic business reviews
• Collaborate with senior management to identify account growth opportunities and mitigate risks

Required Qualifications:

• Experience in high growth client-facing roles with P&L targets
• Background in Fixed Income/Credit markets is preferred
• Proven track record in managing end-to-end post-sales client life cycles
• Experience in cross-team collaboration with sales, product, and marketing
• Ability to thrive in a fast-paced, dynamic environment