Client Success Manager

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

• Maintain positive net revenue retention across assigned clients and collaborate with commercial partners to generate leads
• Understand client priorities and build relationships with stakeholders to ensure successful product utilization and client education
• Monitor account health and represent the client's voice internally while addressing any emerging issues

Required Qualifications

• Bachelor's degree in marketing, business, or a related discipline
• 5+ years of experience in account management or client relationship leadership
• Expertise in Market Access with knowledge of payer trends and pharmaceutical contracting strategies
• Able to lead multiple strategic engagements and influence stakeholders effectively
• Demonstrated desire for continuous learning and improvement