Client Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Jan 12, 2026

This job expires in: 30 days

Job Category: Account Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

Proactively manage a portfolio of assigned clients, focusing on adoption, usage, and success
Identify upsell and cross-sell opportunities to increase annual recurring revenue (ARR)
Analyze account statuses and trends to report findings to management and internal teams

Required Qualifications

Bachelor's degree or equivalent experience required
1-3 years of related experience required
Proficient in Microsoft Office Suite and familiar with CRM software
Experience in the SaaS solutions or association/non-profit sector is a plus
Salesforce experience is a plus

COMPLETE JOB DESCRIPTION

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