Client Success Manager

Job Summary

A company is looking for a Manager of Client Success - Indirect Spend Technology.

Key Responsibilities

• Lead the customer success program for clients, guiding post-sale engagement and technology adoption
• Manage client relationships to support retention, expansion, and long-term value realization
• Collaborate with internal teams to deliver measurable savings and improve client outcomes

Required Qualifications

• Relevant degree preferred
• 5 or more years of relevant experience required
• Experience in client success, consulting, supply chain, or spend management roles within healthcare preferred
• Knowledge of indirect procurement, group purchasing organizations, or spend management technology platforms
• Proficiency with CRM tools and reporting platforms