Client Success Manager

Job Summary

A company is looking for a Client Success Manager to enhance client relationships and ensure a seamless customer experience.

Key Responsibilities

• Build and deepen relationships with key accounts to identify growth opportunities
• Ensure seamless onboarding and support for new accounts, addressing potential issues proactively
• Collaborate with Sales to develop strategies for growth within high potential accounts

Required Qualifications

• Bachelor's degree preferred
• 5+ years of experience in customer-facing roles such as customer success, account management, or sales
• Experience in the healthcare sector is a plus
• Strong relationship development and management skills
• Knowledge of Salesforce and other relevant tools is highly desirable