Client Success Manager

Job Summary

A company is looking for a Client Success Manager for the Northeast region.

Key Responsibilities

• Establish and manage customer relationships, delivering customer-centric solutions
• Manage upsells of new product lines and renewals of current clients
• Deliver regular reporting on plan performance and service results to customers

Required Qualifications

• 3-5 years of experience in Client Success, Account Management, or relationship management
• Proven track record with mid-sized employers in healthcare benefits
• Strong project management and business acumen
• Ability to work under pressure and prioritize responsibilities
• Must reside in the Northeast region of the US