Client Success Manager

Job Summary

A company is looking for a Client Success Manager (Enterprise Accounts).

Key Responsibilities

• Manage relationships with assigned enterprise customers to drive adoption, satisfaction, and retention
• Lead client onboarding, training, and ongoing enablement for effective platform utilization
• Act as a strategic advisor by aligning client business goals with platform and media strategies

Requirements

• 3-5 years of experience in Customer Success, Account Management, or Ad Operations
• Strong background in AdTech and programmatic advertising
• Experience supporting enterprise-level clients in a SaaS or AdTech environment
• Experience managing both self-serve and managed-service client relationships
• Analytical mindset with the ability to translate performance data into insights and recommendations