Client Success Manager

Job Summary

A company is looking for a Client Success Manager to oversee a portfolio of self-insured employers and enhance client relationships.

Key Responsibilities:

• Provide exceptional account management throughout the project and contract lifecycle
• Cultivate strong relationships within client organizations to foster partnership success
• Leverage data insights to inform account strategies and communicate ROI effectively

Required Qualifications:

• 3-5 years of experience with self-insured employers, payers, or managing large enterprise clients in a health-oriented industry
• 3-5 years of client relationship/account management experience, preferably with national payers or Fortune 500 employers
• Proven ability to retain and grow client relationships
• Strong analytical capabilities and familiarity with technologies such as SalesForce and project management tools
• Bachelor's degree preferred or relevant work experience