Client Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 16, 2026

This job expires in: 4 days

Job Category: Account Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level, Executive Level

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

Ensure customers achieve meaningful business outcomes through successful adoption and proactive risk management
Drive adoption and effective use of solutions, guiding customers on best practices and operationalization
Monitor client health indicators and initiate recovery plans when outcomes or relationships are at risk

Required Qualifications

3-7+ years of experience in Customer/Client Success or related client-facing roles in a B2B SaaS environment
Demonstrated ability to own customer outcomes and drive value realization
Experience coordinating across cross-functional teams to resolve issues and achieve results
Ability to manage multiple customer relationships with strong prioritization and organization skills
Experience with CRM and Customer Success platforms preferred

COMPLETE JOB DESCRIPTION

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