Client Success Manager

Job Summary

A company is looking for a Client Success Manager to build and manage strong client relationships and drive long-term partnerships.

Key Responsibilities

• Manage the client lifecycle from pre-sale to post-sale, ensuring smooth program execution and alignment with client goals
• Facilitate the creative process, maintain campaign timelines, and deliver reporting and optimizations
• Compile ROI reports to support client renewals and upsell opportunities

Qualifications

• 2-4 years of experience in digital or integrated media sales, media planning, account management, or client success
• Ability to understand and interpret data to inform account strategy
• Experience managing B2B stakeholders at various seniority levels
• Basic understanding of digital media operations
• Familiarity with Salesforce and project management platforms is a plus