Client Success Manager

Job Summary

A company is looking for a Client Success Manager, Channel.

Key Responsibilities

• Manage day-to-day communication for channel-supported client accounts
• Support onboarding for channel clients and ensure alignment on expectations and deliverables
• Proactively identify cross-sell and upsell opportunities by analyzing campaign performance

Required Qualifications

• 1-2 years of experience in sales, client success, or account management within the IT Channel space
• Familiarity with the channel ecosystem, including vendors and distributors
• Proficient in Google Sheets or Excel for data management and reporting
• Experience with Salesforce or similar CRMs
• Highly organized and able to manage multiple accounts effectively