Client Success Manager

Job Summary

A company is looking for an Account Manager to support and grow cloud and digital services customers.

Key Responsibilities

• Serve as the main point of contact for a portfolio of customers and lead onboarding activities
• Collaborate with Sales and Technical Account Managers on account strategy, renewals, and contract activities
• Coordinate with internal teams to resolve customer issues and manage escalations effectively

Required Qualifications

• Experience in Customer Success, Account Management, or Service Delivery
• Experience with cloud technologies (preferred)
• Strong organizational skills and ability to manage multiple priorities
• Ability to work independently and collaboratively across different teams
• Problem-solving mindset