Client Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Lead new client implementations and guide practices to a successful go-live
• Configure the software to match each client's workflows and goals
• Act as the day-to-day point of contact for client questions and support

Required Qualifications

• 3-5+ years of experience in customer success, account management, or a similar role
• SaaS experience preferred
• Healthcare experience is a plus, but not required
• A high level of ownership and follow-through
• Ability to manage multiple clients and priorities at once