Client Success Manager

Job Summary

A company is looking for a Client Success Manager - Fully Remote.

Key Responsibilities

• Onboard new clients and provide a positive first impression
• Conduct daily 1:1 coaching calls and weekly group sessions to support client engagement
• Manage renewals, upgrades, and difficult conversations professionally

Required Qualifications

• Fluent in English, both spoken and written
• Sales experience with a focus on guiding conversations
• Experience in coaching or mentorship in both 1:1 and group settings
• Knowledge of digital marketing and social media platforms
• Full-time availability from 8AM-6PM EST, Monday-Friday