Client Success Manager

Job Summary

A company is looking for a Client Success Manager to drive platform adoption and client engagement.

Key Responsibilities

• Manage a portfolio of clients to enhance platform usage and spending growth
• Meet or exceed quarterly spending and usage targets
• Develop strategic roadmaps and advise clients on best practices for gifting initiatives

Required Qualifications

• 3+ years of experience in Client Success, Account Management, or Sales roles
• Experience in subscription-based SaaS or recurring-revenue environments
• Strong commercial instinct with a proven track record of meeting revenue targets
• Ability to build relationships with stakeholders in Sales and Marketing
• Highly proactive and organized, capable of managing multiple priorities