Client Success Manager

Job Summary

A company is looking for a Client Success Manager, Employers.

Key Responsibilities

• Build strong relationships with employer clients to support their mental health initiatives
• Manage enrollment marketing and campaign planning to enhance program awareness and engagement
• Lead client meetings and prepare reports to ensure satisfaction and identify upsell opportunities

Required Qualifications

• Minimum of 4+ years of enterprise account management experience
• Ability to coordinate cross-functionally and meet deadlines in a fast-paced environment
• Strong executive presence for effective communication with senior stakeholders
• Proficiency in creating presentations and analyzing data; familiarity with Looker and Salesforce is desirable
• Interest in healthcare and mental health, with a passion for improving lives