Client Success Manager

Job Summary

A company is looking for a Client Success Manager (Remote).

Key Responsibilities

• Lead designated territory to ensure customer retention and drive renewal negotiations for revenue growth
• Establish strong relationships with customers to become a trusted advisor and encourage references
• Develop specific account plans to achieve revenue targets and manage pipeline effectively

Required Qualifications

• Bachelor's degree or equivalent
• 3+ years of experience in a Client Success Manager or similar role focused on public sector renewals
• Experience in sales operations and contract negotiation is a plus
• Proven track record in business application software and service sales
• Demonstrated success with large transactions in a competitive market