Client Success Manager

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

• Manage client relationships as the primary point of contact from project kickoff to closeout
• Coordinate and oversee multiple concurrent engagements, ensuring project milestones are met and risks are flagged early
• Enforce scope discipline and handle change requests while maintaining strong client relationships

Required Qualifications

• 4+ years of experience in technical project management or client delivery at a software services or consulting firm
• Working knowledge of Salesforce and/or MuleSoft
• Experience in a Kanban-style, agent-orchestrated project management model
• Hands-on experience using AI tools in day-to-day workflows
• Ability to manage high-volume, high-context-switching engagements effectively