Client Success Manager

Job Summary

A company is looking for a Client Success Manager to oversee customer renewals and drive revenue growth.

Key Responsibilities

• Lead renewal execution and negotiations to achieve customer retention and revenue targets
• Establish strong relationships with customers to become a trusted advisor and encourage references
• Develop account plans and maintain an accurate pipeline to ensure sustainable growth

Required Qualifications

• Bachelor's degree or equivalent experience
• 3+ years of experience in a Client Success Manager or similar role focused on public sector accounts
• Experience in sales operations and contract negotiation is a plus
• Proven track record in business application software and service sales
• Demonstrated success with large transactions in a competitive market