Client Success Manager

Job Summary

A company is looking for a Client Success Manager to build and manage client relationships focused on pre-employment screening needs.

Key Responsibilities

• Build and nurture client relationships through value-added conversations and industry insights
• Monitor client health and ensure alignment of products and services with client hiring needs
• Deliver business reviews and drive client satisfaction to foster long-term partnerships

Required Qualifications

• High School Diploma required; Bachelor's Degree in Business Administration preferred
• 2+ years of experience in Customer Success or Account Management preferred
• Experience working for a CRA or HRIS platform
• Familiarity with Salesforce or similar CRM is a plus
• Working knowledge of G-Suite and Microsoft Office products