Client Success Manager

Job Summary

To support client success and drive business development, the full-time remote Client Success Manager will act as a trusted advisor, ensuring clients optimize PRC's solutions while identifying new business opportunities to contribute to organizational growth.

Key responsibilities

• Serve as the primary advocate for clients, ensuring their needs are met through PRC's products and services
• Actively identify and pursue new business opportunities to drive revenue growth
• Collaborate with internal teams to align efforts and deliver exceptional results for clients

Required qualifications

• Bachelor's degree or equivalent experience required
• Experience in Business-to-Business sales preferred
• Knowledge of the organizational structure of hospitals/healthcare systems is a plus
• Proficiency in Microsoft Office (especially Excel) and Salesforce
• Strong ability to think strategically and a proven track record in quota-carrying roles