Client Success Manager

Job Summary

To support a growing portfolio of dental clients, the remote Client Success Manager will manage client relationships, act as a liaison between clients and internal teams, and analyze campaign performance to ensure client satisfaction and success.

Key responsibilities:

• Manage a portfolio of clients, serving as their primary point of contact for site issues, campaign changes, and reporting
• Act as a liaison between clients and the company, relaying client goals to the team and campaign performance to clients
• Analyze performance reports from various digital marketing platforms and present actionable insights to clients

Required qualifications:

• At least 4 years of relevant Account Management experience
• Dental experience is required
• Experience in digital marketing is required
• Strong data-driven mindset with a focus on client success
• Team-oriented approach with a passion for professional client interactions