Client Success Manager III

Job Summary

A company is looking for a Client Success Manager III to join their DATAMARK Technologies team.

Key Responsibilities

• Implement client success plans and manage client risks
• Drive client satisfaction, retention, and account expansion through collaboration with internal teams
• Develop and maintain strategic relationships with clients and provide expert support on products and services

Required Qualifications

• 10+ years of experience in a similar role, with public safety, 911, or GIS expertise
• Bachelor's Degree or equivalent experience
• 1+ years of experience in client management or similar roles
• Technical expertise in articulating service offerings and value to clients
• Ability to analyze complex situations and develop action plans to achieve objectives