Client Success Manager - NJ Licensed

Job Summary

Driving client satisfaction and account growth, the full-time Client Success Manager - NJ Licensed will manage day-to-day client engagements in the Insurance Industry, ensuring successful service delivery and proactive solutioning while working in a hybrid environment.

Key Responsibilities

• Own day-to-day Consulting & Engineering Services delivery activities, ensuring client satisfaction and contract performance
• Partner with internal teams to execute project engagements, meeting quality, budget, and timeline expectations
• Support account growth through opportunity identification, contract renewals, and proactive client engagement

Required Qualifications

• Proven experience in client success or account management within the Insurance Industry
• Demonstrated ability to develop trusted client relationships and support revenue growth
• Experience managing complex client engagements with a focus on delivering quality outcomes
• Strong understanding of financial management concepts, including revenue forecasting and contract governance
• Bachelor's degree or equivalent combination of education and relevant experience