Client Success Operations Specialist

Job Summary

A company is looking for a Client Success Ops Specialist.

Key Responsibilities

• Support the Client Success team by providing insights and information for engagement strategies with employer alliances
• Execute daily activities and manage workflow for effective Client Success operations
• Maintain accurate documentation and reporting of all activities in the client relationship management system

Required Qualifications

• High School Diploma or GED
• Three years of customer service experience, including at least one year of administrative experience
• Bachelor's degree in Business or a related field from an accredited institution (preferred)
• Experience with Salesforce, MS Office, SharePoint, and Outlook
• Knowledge of adult learning and development and post-secondary industry trends is a plus