Client Success Partner

Job Summary

A company is looking for an Expert Services Partner to manage client relationships and drive growth.

Key Responsibilities

• Act as the primary point of contact for clients, managing both tactical needs and long-term planning
• Build trust with client decision makers by aligning solutions effectively with their goals and industry context
• Support Quarterly Business Reviews (QBRs) to showcase value and recalibrate objectives

Required Qualifications

• 6-8 years of experience in Service Partnership, Customer Success, or Account Management in client-facing roles
• Ability to manage multiple projects concurrently
• Proficient in Microsoft Office Suite
• Focus on client needs by establishing credibility and building relationships
• Experience in adapting strategies to achieve goals