Client Success Partner

Job Summary

A company is looking for an Expert Services Partner who will manage client relationships and drive engagement for growth.

Key Responsibilities

• Act as the primary point of contact for clients, managing both tactical needs and long-term planning
• Build trust with client decision makers by understanding client goals and aligning solutions effectively
• Monitor account health and usage metrics to anticipate risks and drive retention

Qualifications

• 6-8 years of Service Partnership, Customer Success, or Account Management experience in client-facing roles
• Experience managing multiple projects concurrently
• Proficient in Microsoft Office Suite of tools
• Ability to establish credibility and build relationships with clients
• Experience in strategic planning and execution of upsell opportunities