Client Success Renewal Manager

Job Summary

A company is looking for a Client Success Renewal Manager to lead subscription renewal efforts and minimize churn.

Key Responsibilities

• Evaluate and improve renewal strategies and processes to maximize recurring revenue
• Drive timely completion of client renewals and ensure accuracy of renewal quotes
• Develop and monitor key performance indicators related to renewals and client outcomes

Required Qualifications

• 1+ years of management experience in Customer Success, Renewals, or a SaaS function
• 2+ years in a client-facing role with relationship management experience
• Strong understanding of SaaS financial metrics such as ARR, MRR, and churn
• Proven ability to optimize processes in a high-growth environment
• Experience using Salesforce or a similar CRM for workflow management