Client Success Representative

Job Summary

A company is looking for a Client Success Representative to support the development and maintenance of strategic relationships with customers.

Key Responsibilities

• Build and maintain successful day-to-day client relationships through detailed business engagement
• Support implementation processes and champion department initiatives to resolve customer service and operational issues
• Create and analyze client reporting to reflect performance and trends, identifying potential process improvements

Required Qualifications

• Minimum High School Diploma and 4 years of related experience; Bachelor's degree preferred
• Minimum 1 year of experience in account management or sales in the healthcare industry
• Experience with RFP responses and marketing initiatives preferred
• Project management experience preferred
• Knowledge of healthcare and managed care products