Client Success Representative

Job Summary

A company is looking for a Client Success Representative for a daytime weekend shift.

Key Responsibilities

• Answer and direct incoming phone calls to appropriate departments
• Provide outstanding customer service and maintain client information in the internal system
• Cross-sell additional services to clients and provide timely status updates to management

Required Qualifications

• 2-3 years of phone experience
• Proficient in Microsoft Office products
• Ability to handle large volumes of incoming calls
• Flexibility to work weekends and holidays
• Self-motivated with a strong teamwork attitude