Client Success Representative

Job Summary

A company is looking for a Client Success Representative - After Hours Shift.

Key Responsibilities

• Answer and direct incoming phone calls to appropriate departments
• Provide professional customer service and manage client information using the internal system
• Cross-sell additional services and maintain knowledge of all business units

Required Qualifications

• 2-3 years of phone experience
• Proficient in Microsoft Office products
• Ability to handle large volumes of incoming calls
• Flexible work schedule, including holidays
• Self-motivated with a teamwork attitude